Professional heat pump repair services for homes and businesses in Thompson's Station and surrounding Tennessee communities.
Residents of Thompson's Station, Tennessee count on their heat pumps for year-round comfort, and KIC Refrigeration delivers the expert repair service needed to keep these systems operating at peak efficiency. From frozen outdoor coils and faulty expansion valves to inverter board failures, our technicians resolve every heat pump issue with precision diagnostics and manufacturer-specified repair procedures.
Whether you own a single-family home or manage a commercial property in Thompson's Station, professional heat pump repair is essential for maintaining safe, efficient indoor climate control. KIC Refrigeration has completed hundreds of heat pump repair projects across Tennessee, and our Thompson's Station customers benefit from that depth of experience, our fully stocked service vehicles, and our ability to respond the same day for urgent situations.
We understand that heat pump repair can feel like a major decision. That is why KIC Refrigeration makes the process simple for Thompson's Station property owners — free evaluations, transparent pricing, flexible scheduling, and a dedicated point of contact from diagnosis through completion. Your satisfaction is guaranteed.
How our NATE-certified technicians deliver quality heat pump repair results from start to finish.
KIC Refrigeration begins every heat pump repair in Thompson's Station, TN with a dual-mode performance test. We measure supply air temperatures in heat and cool, verify the reversing valve energizes and de-energizes properly, and test the defrost control board to confirm it initiates defrost cycles at the correct intervals.
We connect manifold gauges to check suction and discharge pressures, calculate superheat and subcooling, and compare readings to the manufacturer charge chart. Incorrect pressures reveal leaks, restrictions, or compressor issues.
Our Thompson's Station technician installs the replacement part with proper brazing techniques for sealed-system components, recovers refrigerant before opening the circuit, pulls a 500-micron vacuum on reassembly, and recharges to the manufacturer-specified weight.
KIC Refrigeration does not consider your Thompson's Station, TN heat pump repair complete until every performance metric checks out. We verify pressures, temperatures, amperage draws, defrost timing, reversing valve switching, and thermostat communication before signing off on the work.
Get answers to the heat pump repair questions our customers ask most often.
Heat pump repair in Thompson's Station typically ranges from $150 to $600 for common component failures like run capacitors, contactors, defrost timers, and condenser fan motors. Reversing valve replacement is a more involved job that runs $800 to $2,000 including refrigerant recovery and recharge. Compressor replacement costs $1,500 to $3,000 depending on the unit tonnage, refrigerant type — whether R-410A or older R-22 — and whether a hard-start kit is needed. KIC Refrigeration provides a detailed written estimate with parts and labor itemized before any work begins at your Thompson's Station property, so you know exactly what the repair will cost.
A heat pump blowing cold air in heating mode is most commonly caused by a failed reversing valve solenoid, which gets stuck and prevents the system from switching from cooling to heating. Other causes include low refrigerant charge that reduces the heat output at the condenser coil, a stuck or failed defrost control board that keeps the outdoor unit in defrost mode too long, or a thermostat that has lost communication with the control board. KIC Refrigeration tests the reversing valve by measuring the temperature difference across it, checks refrigerant pressures with manifold gauges, and verifies the defrost sequence to isolate the exact cause at your Thompson's Station property.
Yes. KIC Refrigeration provides 24/7 emergency heat pump repair in Thompson's Station and surrounding Tennessee communities every day of the year including holidays. A failed heat pump in freezing weather is a genuine emergency — indoor temperatures can drop below 40 degrees within hours, putting water pipes at risk of freezing and bursting. Our emergency technicians are dispatched with fully stocked vehicles carrying capacitors, contactors, defrost boards, fan motors, and refrigerant so the most common failures can be repaired on the first visit. Call our Thompson's Station emergency line any time and we will have a technician on the way to your property as quickly as possible.
KIC Refrigeration provides a comprehensive workmanship warranty on all heat pump repairs performed in Thompson's Station, TN. Replacement parts carry manufacturer warranties that range from 1 to 10 years depending on the component — compressors typically carry 5 to 10 year manufacturer warranties, while electrical components like capacitors and contactors carry 1 to 2 year warranties. If a part we install fails within the warranty period, we replace it at no charge for the part and provide the labor to install it. KIC Refrigeration handles all warranty documentation and claims on your behalf so you never have to chase paperwork. Ask your technician about specific warranty terms during your service appointment.
Our reputation is built on certified technicians, honest pricing, and results that last.
"They installed a new AC unit for us and it has been running flawlessly all summer. Quiet, efficient, and the install crew was great to work with."
"KIC Refrigeration repaired our heat pump when two other companies said it needed full replacement. Saved us thousands. Still running great six months later."
"Good experience with the air duct cleaning. Two-person crew was efficient and professional. The house smelled fresher right away."